Rove Winery – Terms & Conditions

Last Updated: 12/2/2025

Welcome to Rove Winery. By accessing our website, purchasing our products, or using any of our services, you agree to the following Terms & Conditions. Please read them carefully. If you do not agree, please refrain from using the site.


1. Overview of Products & Services

Rove Winery (the “Company,” “we,” “our,” or “us”) produces and sells wine, wine-related products, merchandise, and event experiences. Our website provides:

  • Online shopping for wine and merchandise

  • Wine club membership and account management

  • Event reservations

  • Information about our winery, products, and services

  • Access to exclusive member content

All products are intended for purchase and consumption by individuals 21 years of age or older. A valid adult signature is required for the delivery of all wine shipments.

2. Website Use & Account Responsibilities

By using our website, you agree to:

  • Provide accurate, current, and complete information

  • Maintain the confidentiality of your account credentials

  • Use the site only for lawful purposes

  • Not engage in fraudulent, harmful, or unauthorized activities

We reserve the right to refuse service, terminate accounts, or restrict access at our discretion.

3. Shipping Policy

3.1 Shipping Availability

We ship to approved states in compliance with federal and state alcohol laws. Some states may be unavailable due to restrictions.

3.2 Age Verification

Adult signature (21+) is required by law. Carriers cannot leave packages unattended.
Additional fees may apply for returned or reshipped packages due to missed deliveries or incorrect addresses.

3.3 Shipping Timelines

Orders typically ship within 2–5 business days, excluding holidays and extreme weather.
Wine shipments may be delayed during severe temperature conditions to protect product integrity.

3.4 Michigan vs. Out-of-State Shipping

Michigan orders may be shipped via our in-house shipping provider or local carriers.
Out-of-state shipments may be fulfilled through VinoShipper or third-party partners.

4. Returns, Exchanges, & Order Issues

Due to alcohol regulations, Rove Winery cannot accept returns of wine once it has been shipped, except where required by law.

4.1 Damaged or Flawed Products

If your order arrives damaged or defective:

  • Contact us within 7 days of delivery

  • Provide order details and photos

  • We may offer a replacement, store credit, or refund at our discretion

4.2 Incorrect Shipments

If you receive the wrong item, we will arrange a correction or replacement at no cost.

4.3 Merchandise Returns

Non-wine merchandise may be exchanged or returned within 14 days if unused and in original condition.
Customer is responsible for return shipping unless the error was ours.

5. Payment & Billing Policies

5.1 Payment Methods

We accept credit cards, debit cards, digital payments, and payment methods supported through our checkout system.

5.2 Billing Authorization

By placing an order, you authorize Rove Winery to charge the payment method provided for the total order amount, including taxes, fees, and shipping.

6. Refunds & Cancellations

6.1 Wine Purchases

Refunds for wine purchases are limited due to regulatory restrictions and handled on a case-by-case basis.

6.2 Event Reservations

Event cancellation policies vary by event. Unless otherwise stated:

  • Cancellations made 7+ days before the event may receive a refund or credit

  • Cancellations within 7 days are generally non-refundable

6.3 Wine Club Membership

Members may cancel any time, but cancellations must be received before the club processing date to avoid charges.
Once processed, wine club orders are final.

7. Intellectual Property Rights

All content on this website—including text, images, logos, branding, graphics, designs, product descriptions, and digital assets—is the exclusive property of Rove Winery or its content providers.

Users may not:

  • Copy, distribute, modify, or reproduce any content

  • Use Rove Winery trademarks or branding without written permission

  • Use our site content for commercial purposes

Violations may result in legal action.

8. Age Requirement

By using our website or purchasing our products, you affirm that you are 21 years of age or older.
We reserve the right to cancel any order placed by a minor or for someone under 21.

9. Limitation of Liability

Rove Winery is not liable for:

  • Delays caused by carriers, weather, or regulatory issues

  • Improper storage or handling after delivery

  • Website interruptions or technical errors

To the fullest extent permitted by law, our liability is limited to the amount paid for the specific order in question.

10. Privacy & Data Protection

Our Privacy Policy explains how we collect, store, and protect your personal information. By using the site, you consent to those practices.

11. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.

12. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact us:

Rove Winery
 Email:info@rovewinery.com
 Phone: 231.421.7001
 Address: 7007 E. Traverse Hwy., Traverse City, MI 49684